Terms of Use

Last updated: 8 October 2026

These terms explain the use of the Signature Experience (SE) Associates website. Please read them alongside our Privacy & Data Protection Notice.

General information

This website provides general information about SE Associates, customer experience and our services. It is not advice tailored to a particular organisation or situation. Please contact us to discuss your needs before relying on website material for a business decision. Any consulting or training engagement is governed by its separately agreed terms.

Website content and availability

We take reasonable care when preparing website content, but do not guarantee that all information will always be complete, accurate or up to date. We may amend, remove or update content and services without prior notice. Website access may occasionally be interrupted for maintenance or other reasons.

Reasonable disclaimer and liability

The information on this website is provided for general information only. To the extent permitted by applicable law, SE Associates is not liable for loss arising from use of, inability to use, or reliance on this website, including indirect or consequential loss. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Third-party links

Links to third-party websites are provided for convenience. We do not control their content, availability or privacy practices, and a link does not by itself imply endorsement. Please review the terms and privacy notices of those websites.

Intellectual property

Website text, designs, graphics, photographs, diagrams, methodologies, frameworks, logos and other materials are owned by or licensed to SE Associates, unless otherwise indicated. Relevant copyright, trade mark and other intellectual-property rights remain with SE Associates or their respective rights holders.

You may view the website for personal or internal business reference. Reproduction, adaptation, publication, distribution or commercial reuse of its materials requires permission from the relevant rights holder, unless permitted by law. Please retain copyright and attribution notices where applicable.

Governing law

These terms are governed by the laws of Singapore. Any dispute relating to the use of this website is subject to the jurisdiction of the courts of Singapore.

Contact

For questions about these terms or permission to use website materials, email [email protected].